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SINGAPORE: Commuters on the East-West Line (EWL) had their journeys disrupted on Wednesday (Sep 25) morning due to a power fault, cutting service in both directions between Boon Lay and Queenstown stations.
Transport operator SMRT said in a Facebook update that a train on the East-West Line caused a power trip when it was returning to Ulu Pandan depot at about 9.25am.
This caused a train near Clementi station to stall.
“Our station staff have been deployed to assist commuters who are in the affected train. In-train and station announcements are being made to keep commuters informed,” said SMRT.
It added that free regular and bridging bus services were available between both stops, a stretch that spans nine stations.
Commuters online spoke of the disruption, with one eyewitness who wanted to be known as Mdm Tan saying that there appeared to be smoke coming from a train arriving at Clementi station at about 9.17am.
Other users on X cited travel delays of between 10 to 20 minutes.
SMRT first flagged the disruption in train service at 9.52am, attributing it to a “traction power fault”. It later said the issue was caused by a “train fault” before characterising the incident as a power fault.
“If you are heading towards Jurong East, take the free regular or bridging bus to Jurong East at Boon Lay and continue your journey on (the North-South Line) to Outram Park via Woodlands,” said SMRT.
A CNA reader who was at Buona Vista MRT station at about 9.25am said that there was no train service from Buona Vista heading towards Pasir Ris.
Passengers who were on the train towards Tuas Link were also asked to disembark and take the bridging bus services.
In response to a Facebook comment that said a train was not moving from Kallang to Boon Lay, SMRT said at about 10.10am that westbound trains were being turned around at Queenstown.
“Therefore, train speed is being regulated. We have made in-train and station announcements. We are sorry for affecting your commute.”
The incident on Wednesday is the third train service disruption in slightly over a week.
Service on the Circle Line was disrupted for nearly two hours due to a power fault on the evening of Sep 17, affecting peak-hour travel for scores of commuters.
The next day, a fire at a train depot again disrupted Circle Line services, causing an outage of about 15 minutes.
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